Customers today are not only picky when buying products, but they are also demanding when it comes to how companies interact with them. The new generation of customers, particularly millennials and Gen-Zers, expect instant results for the information they are seeking. If the response to a request is not swift, frustration grows, resulting in businesses losing potential customers, sales, and brand reputation.
While a Facebook survey shows that over 50 percent of customers prefer dealing with an organization that has a conversational interface, a study by Oracle reveals that more than half of online customers expect businesses to be available 24/7. Taking into account the results of such surveys, an increasing number of companies are investing in AI chatbots to mitigate customer frustrations, enhance user experiences, and improve their ability to communicate. The increase in adoption by businesses of all sizes is making chatbots mainstream, rapidly expanding its ecosystem in diverse domains, including mobile apps, websites, and messaging applications.
Are you ready to take your business to the next level with creating chatbot technology? Look no further! Here’s an ultimate guide to creating chatbots, designed to equip you with the knowledge and skills necessary to harness the potential of this rapidly evolving field.
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Take the first step toward becoming a chatbot pro. Download our comprehensive guide on creating chatbots now and unlock the potential of chatbots to transform your business!
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